General Terms and Condition

Terms and Conditions
✯ TERMS AND CONDITIONS

1. GENERAL

➜BiaBet operates under the License GSR Technology N.V., No. 1668/JAZ issued to Curaçao eGaming, Authorized and Regulated by the Government of Curacao.  Refund Policy  Refund requests for funds wagered must be raised within 5 business days.  The refund will be processed within 24 hours

➜ The following rules and conditions govern the use of the user member (hereinafter referred to as the “Member”) to use the existing betting service offered by the Operator (in accordance with Article 20) at biabet (“Website”). These terms and conditions constitute an agreement between the Operator and the Member (“Agreement”). For this reason, it is recommended that the Member read these details carefully.

 ➜ These General Terms and Conditions apply to sports (“Sports Betting Rules”), special sports (“Individual Sports Betting Rules”), poker (“Poker Betting Rules”), games and Casino (“Games and Casino Betting Rules”) and special The games (“Individual Game Betting Rules”) are supplemented with and are deemed to contain rules. In the event of any inconsistency between these General Terms and Conditions and other rules, these General Terms and Conditions shall prevail.

2. NETENT

1. Absolute Restriction
NetEnt will not permit NetEnt Casino Games to be supplied to any entity that operates in any of the below jurisdictions (irrespective of whether or not NetEnt Casino Games are being supplied by the entity in that jurisdiction) without the appropriate licenses.
Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom, United States of America.
2. Blacklisted Territories
All NetEnt Casino Games may not be offered in the following territories:
Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, Ecuador, Ethiopia, France, Ghana, Guyana, Hong Kong, Italy, Iran, Iraq, Israel, Kuwait, Latvia, Lithuania, Mexico, Namibia, Nicaragua, North Korea, Pakistan, Panama, Philippines, Portugal, Romania, Singapore, Spain, Sweden, Switzerland, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, United Kingdom, United States of America, Yemen, Zimbabwe.
3. Blacklisted Branded Games Territories
The followed NetEnt Braded Games have some further restrictions in addition to the Blacklisted Territories set out above:
3.1 In addition to the jurisdictions set out in paragraph 2, Planet of the Apes Video Slot must not be offered in the following territories:
Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine.
3.2 In addition to the jurisdictions set out in paragraph 2, Vikings Video Slot must not be offered in the following jurisdictions:
Azerbaijan, Cambodia, Canada, China, France, India, Indonesia, Laos, Malaysia, Myanmar, Papua New Guinea, Qatar, Russia, South Korea, Thailand, Turkey, Ukraine, United States of America.
3.3 In addition to the jurisdictions set out in paragraph 2, Narcos Video Slot must not be offered in the following territories:
Indonesia, South Korea.
3.4 In addition to the jurisdictions set out in paragraph 2, Street Fighter Video Slot must not be offered in the following territories:
Anguilla, Antigua & Barbuda, Argentina, Aruba, Barbados, Bahamas, Belize, Bermuda, Bolivia, Bonaire, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Chile, Clipperton Island, Columbia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Martinique, Mexico, Montserrat, Navassa Island, Paraguay, Peru, Puerto Rico, Saba, Saint Barthelemy, Saint Eustatius, Saint Kitts and Nevis, Saint Lucia, Saint Maarten, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Korea, Suriname, Turks and Caicos Islands, United States of America, Uruguay, US Virgin Islands, Venezuela.
3.5 In addition to the jurisdictions set out in paragraph 2, Fashion TV Video Slot must not be offered in the following territories:
Cuba, Jordan, Turkey, Saudi Arabia.
4. Universal Monsters (Dracula, Creature from the Black Lagoon, Phantoms Curse and The Invisible Man) may only be played in the following territories:
Andorra, Austria, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Cyprus, Finland, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Russia, San Marino, Serbia, Slovakia, Slovenia, Turkey and Ukraine.

3. AGREEMENT
 
➜ When a customer opens an account, he/she confirms that he/she has read and accepted the following Terms and Conditions. If a Customer does not agree to these Terms and Conditions and their binding, they should not use this Website.

➜ As the terms and conditions (and any additional rules shown below) may need to be revised regularly, it is the Customer's responsibility to review them regularly to ensure the deal continues. All revisions published on the Website take effect immediately. Use of the Website following such publication constitutes acceptance of revisions or changes. When significant revisions are required, we notify our customers through notifications on the main page of the Website.

➜ These Terms and Conditions are published in Turkish. Possible translations into other languages ​​are made in good faith for service purposes. In case of a possible inconsistency between the English version and the translation, the Turkish version will prevail.

4. REGISTRATION
 
➜ To place a bet on the Platform, the customer must first open an account on the Operator's Website. In order to register for the purpose of opening a betting account in the operator's system, the Customer must be at least 18 years old or the legal age required to place a bet at the customer's location (whichever is higher). The Customer must ensure that all the information it provides is correct and complete, and must notify the Operator of any changes in their information so that the Operator can effectively communicate with them. The operator reserves the right to request an identity document (eg passport) for identification purposes.

➜ Some jurisdictions have specific laws that prohibit online betting. The operator does not accept bets originating in these jurisdictions. This includes, but is not limited to, the United States, Latvia, the French Territories and the United Kingdom. The Client warrants that he does not reside in these jurisdictions and does not use the betting service within those jurisdictions. When necessary, the Operator enforces any jurisdiction restrictions. Before registering, accessing, or placing bets on the Operator's Website to open an account, it is the Client's responsibility to ensure that jurisdictional laws are complied with.

responsibility. The Operator assumes no responsibility for a Customer's violation of applicable local or national laws.

➜ Biabet; USA, Netherlands, France, Netherlands, West Indies do not allow service provisioning in all European countries and Curacao regions. In addition to this list of regions, any software provider or payment processor can further restrict their regions of operation.

➜ Employees cannot create affiliates. As they cannot open a membership on their own behalf, their friends or friends are not allowed to become members on the system.

 

5. CUSTOMER ACCOUNTS

➜.When a Customer opens an account, they are asked to enter their personal information. This information must be accurate and complete.

➜ The customer is requested to create a nickname that will be used to identify himself. Because this nickname is sometimes visible to other Clients (eg when playing multiplayer poker), the nickname must not be obscene, offensive, vulgar or offensive in any way.

➜ The Customer is only allowed to open one Account. Additional accounts will be closed, pending bets void and balance of accounts refunded to the Customer.

➜ The customer is responsible for protecting his account information from unauthorized use (eg username, account number and password). The operator is not liable for any loss resulting from the unauthorized or malicious use of customer security access information, except for cases caused by its own negligence. If a customer loses or forgets their account information, or suspects that someone else knows or has accessed their account without their consent, the Customer should contact the Operator's Customer Service department immediately. If the operator has reason to believe that there has been or may be a security breach, it may take any action it deems necessary, promptly and without notice, to protect data. For example, the Customer may have their password changed or the Customer account suspended.

➜ The Operator will take all measures to ensure that the Customer's personal information remains secure and confidential. In order to understand how their personal information is used, it is recommended that Customers read our Privacy Policy. Cookies are required to operate the biabet5.com website. Details on the use of cookies on the biabet5.com website are included in our Privacy Policy. The customer agrees to use these cookies by opening an account on the biabet5.com website.

➜ It is the Customer's responsibility to ensure that the Customer's personal information protected by the Operator, especially the e-mail address, is up-to-date, as the Operator will use his e-mail address to contact the Customer when necessary.

➜ The Customer's contact information may be used by the operator and the Operator's agents to provide the customer with promotional offers and information on other goods, products and services. During the registration process, the Customer is given the option to decline such communications. If a Customer chooses to receive these communications during the registration process but does not wish their information to be used for that purpose later on, they should email the Operator's Customer Service department regarding this matter or unsubscribe upon receipt of such materials. The Operator shall ensure that such materials are no longer sent to the Customer 48 hours after receiving the Customer's request.

➜ In order to keep the Client's balance safe and protect the platform from criminal acts, the Operator performs random security checks. When opening an account, the Customer acknowledges that the Operator may request additional information to verify the Customer's identity. The Operator has the authority to suspend the Customer's account and stop its payments until the requested information is provided.

➜ Customers are not allowed to make credit card refunds or cancel account deposits. Should any of these occur, the Customer agrees to refund the Operator any outstanding balance and to recoup all its expenses incurred against the Operator.

➜ The Operator transfers bets only to the account of the Customer who placed the winning bet. Customers can only withdraw the balance of the bet by the method in which the funds were deposited. As long as any payment has not been refunded or canceled to a credit card, a Customer may request a withdrawal of the approved balance from their account at any time. Subject to any limitations imposed by the carrier's payment providers, there is no maximum limit for the Customer's balance withdrawals in a 24-hour period.

➜ If the operator transfers funds to a customer account as part of a promotional campaign or contest, the balance cannot be withdrawn. These types of balances are only for playing on the platform or its related elements.

➜ No interest is paid on account balances.

➜ Members can close their accounts at any time (unless there is an amount owed to the Operator) by sending an email to the customer service. The operator will carry out the operation within 24 hours at the latest after the delivery time of the mail. The Member must immediately stop using the services offered by the Operator after requesting account closure. If the member continues to trade or bets after the request, bets and transactions will be considered valid and will be seen as normal transactions. Under these Terms and Conditions, when a Member closes his account, all amounts due to the Member will be sent by the Operator no later than 24 hours after the member's email is received. The processing time of the amount sent by the operator depends on the payment method or the processing time of the bank.

➜ The Operator has permission to close a customer account at any time by giving written notice to the active e-mail address provided by the Customer 24 hours in advance. Unless closed according to section 13 of these General Terms and Conditions (Cheat, Collusion, Money Laundering and Fraud), any confirmed balance in the account will be refunded to the customer as soon as reasonably practicable after an account has been closed.

➜ If an Account is inactive for 6 months or more, the Operator is entitled to charge an Account maintenance fee and deduct it from the Account balance. If the Account is inactive for 24 months or more, the Operator has the right to close the Account. In this case, an e-mail will be sent to the active e-mail address provided by the Client, and the entire confirmed balance in the account will be reasonable, unless the account is being closed for reasons under section 13 of these General Terms and Conditions (Cheat, Collusion, Money Laundering and Fraud). returned to the customer as soon as possible.

➜ The Operator may immediately suspend and cancel a Customer's account without notice if the Customer violates these terms and conditions, or is found to be abusive, provoking, threatening or otherwise objectionable. In this case, the balance in the Customer's Account will be refunded to the Customer, unless it is being closed according to section 13 of this document (Cheat, Collusion, Money Laundering and Fraud).

➜ The operator has the right not to open an account for anyone who applies as a member without giving a reason.

 

6. AUTHENTICATION

➜ In order to prevent money laundering acts, the Operator must verify the identity of individuals using the betting service correctly so that its platform can function properly and legally.

➜ The customer is requested to create a nickname that will be used to identify himself. Because this nickname is sometimes visible to other Clients (eg when playing multiplayer poker), the nickname must not be obscene, offensive, vulgar or offensive in any way.

➜ When registering on the Operator's Website, the Customer guarantees the following. 30. The customer is the rightful owner of the balance deposited in his account.

➜ The beneficiary of the bank account or payment method must be the account holder (the member who opens the account must be the owner of the payment method).

➜ The Customer must be at least 18 years of age or the age permitted in their jurisdiction to place bets on the Operator's platform.

➜ Before requesting the first withdrawal, the Client must provide:

➜ Identity document. Acceptable document formats are: National ID card, passport, driver's license etc. A valid photo document such as

➜ Proof of residence. Acceptable document formats are: bank wallet/credit card statement not older than 90 days, water, electricity, etc. bill (mobile phone bill is not accepted).

➜ If a credit card or Debit card has been registered, the following must be provided to us.

➜ A copy of the front of the card with the first and last 4 digits of the card number visible (8 digits in between can be hidden).

➜ A copy of the back of the card (last 3 digits of the security code can be hidden) All documents must be provided without notice to the Customer, except for the changes mentioned in point (c).

➜ All documents must be provided in full. To confirm the validity of a document, the Operator may ask the customer to send both sides or more than one page of it. This is at the sole discretion of the Operator. The operator stores the information provided in order to be able to meet further withdrawal requests. If for any reason the documents become invalid, it is the Customer's responsibility to promptly notify the Operator.

➜ The Operator has the right to request a document proving the Customer's age, identity or address. If the Operator is unable to identify the Customer's age, identity or address, the Customer's account may be suspended and payments suspended until the necessary information is provided. If the Operator reasonably believes that the Client is not of legal betting age or is not of legal betting age at the time the bet is placed, all of the Client's accounts are closed, all bets are declared void, all deposited funds are returned to the Client and the Client is deprived of all accrued winnings while under the age limit. . If the Customer has withdrawn the balance from his account, these must be returned to the Operator upon request.

 

7. TAKING BET

➜ By accepting these Terms and Conditions, the Client acknowledges and agrees that using the Operator's platform and betting service may result in the Client both losing money and making money.

➜ In order for the Operator to place a bet through the betting service, the Customer must first place a confirmed balance in their Account. The customer is not allowed to place a bet higher than the balance in his account. Details of allowed bet limits are found in the Bet Limits section of this document.

➜ If the match is abandoned or postponed before the end of 90 minutes, all bets will be refunded unless the match is played or rescheduled on the same day (local time). Predetermined/finished markets remain valid.

➜ All prizes, odds and handicaps are subject to change and are considered fixed only when the Operator accepts the bet. All bets placed with prizes, odds and handicaps that are found to be incorrect as a result of human errors, technical malfunctions and system errors (for whatever reason) will be void.

➜ A Client may not place more than one bet combining different selections within the same event.

➜ Null and void bets are evaluated at odds of 1.00. For accumulator bets, the total odds of the accumulator are calculated with odds of 1.00 on the selection declared void or void.

➜ It is the customer's responsibility to ensure that the details of any bet or transaction are correct. If a Customer places more than one bet, the Operator processes those bets in the order they are received. If a Customer places more than one copy of the same bet, the bets will be treated as separate bets.

➜ No bet can be canceled once a bet has been assigned a Betting ID, unless otherwise stated in these Terms and Conditions. Bets placed on an event after the event has started will be declared void and will be settled at odds of 1.00. In any dispute regarding the time of placing a bet, the Operator's records will prevail.

➜ Including the same bets from separate customers whom the operator suspects of colluding with or acting as an organisation; but without limitation, the Operator reserves the right to reject any bet for any reason.

➜ The customer is responsible for paying any taxes and fees associated with his earnings and for duly reporting any related gains and losses to local authorities.

➜ The operator reserves the right to withdraw promotional offers of free bets and sweepstakes at any time.

 

8. TECHNICAL FAULTS

➜ In the event of any technical malfunction or damage resulting in data loss, the Operator will make every reasonable effort to recover historical data. All recovered data is considered official and accurate.

➜ As soon as the operator becomes aware of it, he will take all reasonable measures to address and correct any technical malfunction.

➜ The Operator assumes no liability for any failure of any IT hardware or network connection that the Client uses to access its platform, related elements or betting service. A malfunction in the client's environment does not void the outcome of a bet.

 

9. PLATFORM MAINTENANCE

➜ The operator may be required to perform regular maintenance or adjustments to its platform, related elements and/or betting service to meet legal requirements, add, remove or change services, or fix technical issues. During this time, it may be necessary to limit customer access to some or all environments. Where possible, the Operator shall use the logic to notify Customers of any downtime

will make all efforts within the framework of the law and will fully reactivate the service as soon as possible within the framework of logic.

10. SITE USE

➜ The Website and the betting service are used for personal entertainment only. Any use of the Website or any of its related elements (eg graphics, text, music, animations, etc.), including but not limited to any commercial or professional use, is strictly prohibited and is a direct violation of the proprietary and other rights of the Operator; The operator may take legal action to protect such rights. Customer may not disassemble, decompile, reverse engineer or otherwise perform any other conversion process of any game or element on the Website.

➜ Customers are prohibited from bringing in any form of technologically harmful elements to the Website and/or its elements. It; contains viruses, worms, trojans and all pests; but it is not limited to this. In addition, the Client is prohibited from engaging in a denial of service attack, attempting to gain unauthorized access to any server or computer owned or used by the Operator. These and similar actions are illegal and violate these Terms and Conditions; The operator immediately informs the official authorities of those involved in such acts and takes all necessary protective measures, including legal action, without further notice or application.

➜ The Client is granted permission to access the Operator's Website and betting service, provided that the Client's behavior is in no way abusive, defamatory, obscene, sexist, racist or discriminatory against other Clients. Any behavior considered to be of this nature by the Operator will lead to the suspension or closure of the Customer's account.

➜ Telephone conversations can be recorded for security, education and evidence purposes.

 

11. FRAUD, CONFIDENTIAL AGREEMENT, MONEY LAUNDERING AND SIMILAR IRRORORIES

➜ Operator in which users cheat, cheat, deceive, phishing (including using someone else's personal or payment details without their knowledge), chip dumping, money laundering, using artificial intelligence programs, gaining unfair advantage over different users, or other similar activities. In case of detection by the Operator, the Operator reserves the right to close the account indefinitely, examine the user's account and apply the necessary sanctions; Undeserved winnings, bonuses, etc. may retain part or all of it and close the account without notice. If the user's balance is insufficient, he must pay the difference with different methods. This also applies in cases where the Operator becomes aware that a Customer has started "refund to credit card" processes, refused any transfers to their account, or went bankrupt.

➜ The operator reserves the right to report any suspicious, illegal, dishonest behavior to the relevant authorities.

➜ In sports to make the deposited amount withdrawable; 100% of the investment amount over a minimum of 1.30, in the casino; You have to play 1x for 100% of the investment amount.

➜ If a Customer suspects another Customer of cheating, collusion or other fraudulent conduct, this should be reported immediately to the Operator's Customer Service Department so that the Operator can investigate.

 

12. THIRD PARTIES

➜ The Operator may provide hyperlinks to other Web Sites from its own environment. These are provided as information only and the Operator assumes no liability for the contents of these websites or for any losses incurred as a result of their use.

➜ The operator may provide content from other Internet sites on its own website. Whilst making every effort to ensure the accuracy and maintainability of these contents, the Operator assumes no responsibility for this. If the Operator notices any errors or omissions in this content, the Operator will take all reasonable measures to correct it.

➜ The Operator may use software provided by third parties to enable Customers to use certain services offered through the Website. In these cases, Customer may be required to enter into the end-user Terms and Conditions regarding use of this software with a third party. In the event of any conflict between these Terms and Conditions and any Third Party Software Agreement, these Terms and Conditions govern.

 

13. WARRANTY

➜ The Operator makes no warranties that the Website and related elements or betting service are safe, complete, in good condition for a particular purpose, virus-free or trouble-free. The Website and its elements are provided on an "as available" basis and are not warranted against interruption or loss of service.

➜ Withdrawal requests are made within 1 hour at the latest, 365 days a year. In case of transactions that require approval by third parties, the operator has the right not to comply with the 1-hour payment rule.

14. TRANSFER

➜ This agreement has been made between the customer and the operator. The Customer is not permitted to transfer any of its rights under these Terms and Conditions to any other person or entity. 2. The Operator may transfer its rights in these Terms and Conditions to other companies as long as the Customer's rights are not affected.

15. LIMITATION OF LIABILITY

➜ The operator will take all reasonable care to provide a reliable and stable service. However, the Client acknowledges that the Operator uses its platform and betting service entirely at his own risk.

➜ The operator, including; shall not be liable to the customer for any loss, including but not limited to: loss of profits, loss of business, business interruption, loss of business information, loss due to access delays/interruptions, loss caused by environments beyond the Operator's reasonable control, improper use of access data loss resulting from error or omission in any information or services provided by the Operator. In addition, the Operator cannot be held responsible for any loss resulting from a distributed denial-of-service attack, viruses on the Website or its elements, or any other technologically harmful material that may infect the customer's devices.

➜ The operator is not responsible for the accuracy or other aspects of live scores, statistics and intermediate results given during live betting events.

➜ The Operator reserves the right to partially or completely withdraw the betting service at any time and shall not be liable to the Customer in case of such action.

16. COMPENSATION

➜ Any claims, liabilities, damages, losses, costs and costs (including attorneys' fees) incurred by the Client regarding the use of the Operator's platform and/or betting service as a result of the Client's breach of the terms of this Agreement. The Customer accepts that and its agents will not indemnify.

 

17. DISPUTES

➜ The operator is committed to providing legal, responsible, fair and reliable betting service. However, in the event of a customer's conflict with the service provided by the Operator, the Customer must email their complaint to the Operator's Customer Service department within 72 hours of the start of the incident. from the operator

Any reply received will be sent to the e-mail address provided by the Customer when registering the Customer account. It is the Customer's responsibility to notify the Operator of changes in this address.

➜ In the event of a dispute, the Customer agrees that the Operator's records will prevail. The operator reviews and decides on the basis of these records.

➜ In case the Operator pays the user a balance above the required amount or gives endeavours 'suspicious money' to the user, with the associated accounts, it is at the sole discretion of the Operator and may not apply to other users.

➜ The Operator does everything he can to complete the investigation as quickly as possible. However, if the investigation requires the intervention of outside teams, fraud prevention services, such as legal or regulatory powers, can slow down this process and this process takes place under the control of the Operator.

➜ In the event of an unresolved dispute between the Member and the Operator, the Member may submit its complaint to the relevant licensing authority.

➜ Any claims, liabilities, damages, losses, costs and costs (including attorneys' fees) incurred by the Customer in connection with the use of the Operator's platform and/or betting service as a result of the customer's breach of the rules of this Agreement. The Customer accepts that and its agents will not indemnify.

➜ The operator will only share the account details of the player with the account holder, their official representatives (persons who have been legally authorized by the account holder and approved by the legal authorities), or with the relevant authorities.